Terms of Service – Vexxa AI

1. Introduction

Welcome to Vexxa AI. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

Vexxa AI provides, but is not limited to, software development, website and application development, web hosting services, domain registration and management, artificial intelligence solutions, technical support and maintenance, and IT consulting services.

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2. Definitions

• Company: Vexxa AI.
• Client: Any individual or organization using the Company's services.
• Services: All products and services provided by Vexxa AI.
• Website: The official website operated by Vexxa AI.

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3. Acceptable Use of Services

The Client agrees to use the Services in a lawful manner and shall not use them for:

• Any activity that violates applicable local or international laws.
• Distributing malware, viruses, or malicious software.
• Sending unsolicited bulk emails (spam).
• Hosting or publishing illegal content or content that infringes the rights of others.
• Attempting unauthorized access to systems, servers, networks, or data.

The Company reserves the right to suspend or terminate any service found to be in violation of these terms.

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4. Accounts and Client Information

The Client is solely responsible for maintaining the confidentiality of account credentials and login information.

The Client agrees to provide accurate and up-to-date information when creating an account or requesting any service.

The Company shall not be liable for any loss or damage resulting from the Client sharing account credentials with third parties.

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5. Software Development Services

• Projects will be developed according to the specifications agreed upon in writing.
• Any modifications, enhancements, or additional features outside the agreed scope may incur additional charges.
• Projects will be delivered upon completion of all agreed payments.
• Intellectual property rights remain the property of the Company until full payment has been received.

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6. Hosting Services

The Company strives to provide a stable and reliable hosting environment; however, uninterrupted service cannot be guaranteed due to factors including but not limited to:

• Scheduled maintenance.
• Unexpected technical failures.
• Cyberattacks or circumstances beyond the Company's control.

The Client agrees not to use hosting services for:

• Hosting malicious or suspicious files.
• Cryptocurrency mining activities.
• Sending spam or unsolicited communications.
• Any activity that negatively impacts server performance or other users.

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7. Domain Registration and Management

• All domain registration services are subject to the policies of the relevant domain registries and governing authorities.
• The Company is not responsible for domain registration refusals, suspensions, or cancellations imposed by registry operators.
• The Client is responsible for renewing domain names before their expiration date.
• Domain registration and renewal fees are non-refundable once processed.

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8. Payments and Billing

• All invoices must be paid by the specified due date.
• The Company reserves the right to suspend or terminate services for overdue accounts.
• All payments are non-refundable unless otherwise agreed in writing.
• Additional charges may apply for custom requests or premium services.

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9. Data Backup

While the Company may perform routine backups for certain services, the Client remains solely responsible for maintaining independent backups of all data, files, and content.

The Company shall not be held liable for any data loss resulting from user actions, software failures, hardware failures, cyber incidents, or unforeseen technical issues.

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10. Intellectual Property

All trademarks, logos, software, designs, content, and materials owned by Vexxa AI are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent from the Company.

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11. Limitation of Liability

The Company shall not be liable for:

• Loss of profits, revenue, or business opportunities.
• Data loss caused by external factors.
• Downtime or service interruptions caused by third-party providers.
• Misuse of services by the Client.

In all circumstances, the Company's total liability shall be limited to the amount paid by the Client for the service directly related to the claim.

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12. Service Suspension and Termination

The Company reserves the right to suspend or terminate services in cases including but not limited to:

• Violation of these Terms of Service.
• Failure to pay outstanding invoices.
• Abuse of infrastructure, resources, or network services.
• Providing false, inaccurate, or misleading information.

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13. Modifications to Terms

Vexxa AI reserves the right to modify, update, or replace these Terms of Service at any time without prior notice.

Continued use of the Services after any changes are published constitutes acceptance of the updated Terms.

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14. Contact Information

For questions regarding these Terms of Service, please contact the Vexxa AI support team through the official contact channels listed on our website.